FAQ
Polar Fiber—Where Quality Meets Every Drop.
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Frequently Asked Questions
At Polar Fiber, we answer questions the way we’d talk to a friend – with patience, honesty and care. We keep our explanations simple but thorough, making sure every answer is accurate and helpful. Whether someone’s asking about tank sizes or needs urgent help, we respond with real understanding, never robotic replies. Our goal is to make water storage easy to understand while showing we truly care about each customer’s needs.
01.
General Questions
Our tanks are crafted from high-density polyethylene (HDPE), which is food-grade, BPA-free, and UV-resistant, ensuring safe and durable water storage.
We provide tanks ranging from 500L for homes to 100,000L+ for industrial use, with both standard and custom sizes available.
With proper maintenance, Polar Fiber tanks can last 15–20 years, thanks to their weatherproof and corrosion-resistant design.
02.
Services Info
Our team offers maintenance guidance, spare parts, and troubleshooting assistance via phone, email, or on-site visits (where applicable).
Absolutely! We design tanks with custom shapes, colors, inlets/outlets, and even specialized fittings (e.g., for farms or factories).
Yes! We provide professional installation for large or complex setups, ensuring optimal performance and warranty compliance.
03.
Emergency Questions
Contact us immediately at [+251911752298 ]. For minor leaks, temporarily seal with waterproof tape until help arrives.
We prioritize urgent orders—24–48 hours for standard sizes in stock (subject to location).
Yes! Our 24/7 emergency hotline (+251 9 30 95 2525) assists commercial clients with critical water storage breakdowns.
Your Water Storage Solutions Start Here!
From pre-purchase advice to long-term maintenance, our specialists ensure you get the right tank—and the right peace of mind.